Weekly Report | Oct. 1-5 | Oct. 6-12 | Cumulative |
Unique visits to CoveredCA.com | 986,705 | 602,539 | 1,589,244 |
Total call volume | 59,003 | 45,785 | 104,788 |
Average wait time | 15:08 | 1:55 | |
Average handling time | 16:48 | 14:36 |
In addition, over 17,700 insurance agents have registered for certification to sell Covered California health insurance plans.
Individuals and small businesses can purchase competitively priced health plans through March 2014.
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